Phone & Voicemail

Union College provides Cisco VoIP telephony services to all employees. Visit the guides in this section, below, to learn more about how to fully utilize the services provided by our voice network.

*Note: a long distance access code is required to make long distance calls. Employee access codes may be obtained by contacting the Business Office. To make calls within the Union College voice network, simply dial the four-digit extension; to make calls outside our internal network, dial "9" to access an outside line.

The Technology Support Help Desk is located downstairs in the Black Technology Center. The Support Help Desk is open Monday through Friday from 8:00AM until 4:00PM.

Expanded support hours now available:
Phone support is available 24x7 by calling the Support Help Desk
Phone at (606) 546-1626 or x1626 or
Email: helpme@unionky.edu 

Please Note: When filling out a support request please include your phone number as well as a non-Union email address so we can contact you as soon as possible to give you assistance.

Online Support Request
Email Support Request