Activating Your Union College Account

All Union College students are provided with a universal Union College account (username and password) that grants them access to a variety of resources including Webmail, uLearn, MyUnion, campus computers, etc. Union College accounts are created for new students one week prior to their Orientation date or when they register for classes.

The student will be emailed instructions to their personal email account on how to activate their Union College account. The student will be directed here where they will enter their ID# (included in the account activation email), the last four digits of their Social Security # (international students with no SSN will enter 0000), and their date of birth (formatted mm/dd/yy ex. 01/25/91).

After clicking "Activate", the student will be directed to set their password and security questions in the event that they forget their password.

Your username will also be included in the account activation email. Usernames are typically [firstname].[lastname] (ex. john.smith).

If you are unable to activate your account, please submit a ticket to our Help Desk or call (606) 546-1626.

Request Info







The Technology Support Help Desk is located downstairs in the Black Technology Center. The Support Help Desk is open Monday through Friday from 8:00AM until 4:00PM.

Expanded support hours now available:
Phone support is available 24x7 by calling the Support Help Desk
Phone at (606) 546-1626 or x1626 or
Email: helpme@unionky.edu 

Please Note: When filling out a support request please include your phone number as well as a non-Union email address so we can contact you as soon as possible to give you assistance.

Online Support Request
Email Support Request