Roku Streaming Player

Depending on the model, you will find the MAC addresses on the bottom or back of your Roku player.  One address is for your wireless (wifi) connection and the other is for a wired ethernet connection, if your model supports it.

You can also find the MAC addresses from the Roku home screen.  Select Settings, then About.

Return to Device Registration Information

The Technology Support Help Desk is located downstairs in the Black Technology Center. The Support Help Desk is open Monday through Friday from 8:00AM until 4:30PM.

Expanded support hours now available:
Phone support is available 24x7 by calling the Support Help Desk
Phone at (606) 546-1626 or x1626 or

Please Note: When filling out a support request please include your phone number as well as a non-Union email address so we can contact you as soon as possible to give you assistance.

Email Support Request